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Borrow Materials

HOW ARE OVERDUE MATERIALS HANDLED? 

We are now Fines Free!  The Library keeps a record of overdue or lost materials, and you will be notified about materials not returned. CVL offers various  options for notifications, including email, text, mail, or telephone. Please speak to a staff member to verify your notification method and contact information.

  • We no longer charge fines for items returned late.
  • Fines are not charged on materials checked out from Bookmobiles or through InterLibrary Loan.
  • Accounts with a lost or unreturned item will be blocked from using computers or borrowing materials.
  • The Chattahoochee Valley Libraries employ a collection agency, Unique Management, to recover lost materials, and damaged materials. Unique Management assesses a $15.00 fee to any account sent to collections.

WHAT IF I LOSE OR DAMAGE AN ITEM?

Customers are required to pay for lost or damaged materials checked out on their Library Card. Customers are charged the retail price of a lost or damaged item.

IS THERE A LIMIT TO THE NUMBER OF ITEMS I CAN HAVE CHECKED OUT?

There is a maximum checkout of 40 physical items on your card at any given time. Physical items can be checked out in any combination as noted below:

  • 40 Total Items
  • Limit 8 DVDs
  • Limit 2 STEAM kits or LaunchpadsThe loan period for most items is 14 days. DVD’s, STEAM kits, Launchpads, and passes check out for 7 days.All library card holders also have access to CVL’s digital collection. Please visit www.cvlga.org/download-it for more information.

RENEWING

  • Library materials can be renewed 24 hours a day through our website, mobile app (Chattahoochee Valley Libraries), or by calling your local branch during normal operating hours.
  • NEW!!! Eligible print books, magazines, music CDs, and DVDs will automatically renew up to 4 times, with a few exceptions. Click here to learn more.
  • STEAM kits and Launchpads can be renewed once.
  • Materials that are requested by another customer will not auto-renew.

MATERIAL RETURN

  • DVDs and CDs can be returned in book drops, but STEAM Kits and Launchpads must be returned inside.
  • 24 Hour book drops are located outside of each of our 9 locations

ONLINE RESOURCES

To access the library’s online resources:

    • USERNAME- Library card barcode number.
    • PIN number- the last 4 digits of the primary phone number given at registration.

If you have your phone, you have the Library! It is now easier to access the Library catalog, your account and great online resources. Click the icons above or scan the QR to download now!


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