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Place A Hold For Curbside Pickup

The Chattahoochee Valley Libraries is now offering Curbside Pickup  for items placed on hold by patrons at 7 branch locations. Your holds will be safely delivered to your vehicle, with no need to come into the Library itself.

Customers can return materials during our new temporary operating hours which vary by location or by using our convenient book drops. Our 24-hour kiosks are now also accepting returns.   Click on your favorite branch for details.

Locations

The following branch locations are offering Curbside Hold Pick Up.  Please call the appropriate number when you arrive.

 

How It Works 

Step 1.  Place your items on hold through the online catalog or our new mobile app.

Step 2.  We will notify you by phone, text, or email when your holds are available for pick up.

Step 3.  Call the number displayed outside when you arrive.

Step 4. Library staff will check out your holds and deliver items to your car trunk or the table outside.

Access Your Library Account

We encourage you to enjoy our new virtual programming on Facebook or YouTube channels.


FAQ’s

Q.  What materials are available for checkout?

We are circulating books, Dvds, Cds, Launchpads, and many of our Park Passes. 

Q.  What time can I pick up my items?

Please refer to the new temporary Curbside Service branch location links listed above for dates and times as they vary.

Q: Can I return materials?

 Book drops and 24-hour kiosks are now open for returns. 

Q: Do I need my Library card?

No, because you placed the item on hold, staff will have it already checked out to you and ready for your when you arrive.

Q: What if I don’t have a Library card?

You can apply for an e-card to access our digital collections instantly.

Q: Can Library staff help me with Overdrive/Kindle/Libby/Hoopla/computer questions, etc..?

1.) You can access free tutorials by clicking the green Tutorials tab on the right hand side of  our website homepage.
2.) You can email pachelp@cvlga.org for assistance.
3.) We are also happy to assist you over the phone. Please call  the curbside contact information listed above. 

 

About our Safety Practices 
Staff will be following social distancing guidelines and will wear proper protective gear at all times when handling materials.

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